New product:

Wag’n Tails owners benefit
from manufacturer website

BEGINNING in June 2007, Wag’n Tails vehicle owners started enjoying free publicity from the Wag’n Tails website via its groomer locator. Always wanting to drive business to customers, this locator has been exceedingly well received, especially by new businesses.

“We receive five to 10 calls a day from people looking for a mobile groomer,” explained Dennis Gnetz, president of Wag’n Tails. “Pet owners will search the web for a mobile groomer and our name and phone number pops up, so they call us. We explain that we are the manufacturer of the grooming vans, not the groomer. Our receptionist instructs the pet owner to find the locator (if not readily visible on their monitor) and tells them to enter their zip code. If a Wag’n Tails’ customer is in the zip code area, then the business name and phone number are displayed as well as the distance from the pet owner to the mobile grooming business.”

Josny Bustamante, owner of Exclusive Pet Grooming in Homestead, Florida, said "The Wag'n Tails' groomer locator really helped me getting my mobile business started.  My biggest concern when I was beginning my business was where to get clients. The Wag'n Tails website has really helped me when I needed it most."

Shaffia Galis-Menendez of Best of Breed Grooming, echoes Bustamante's sentiments. "The groomer locator is excellent. I've added new clients to complete my bookings that were from the Wag'n Tails website. It's great how they continue to provide more and more value for us even after we buy our vans. Thanks Wag'n Tails!" Galis-Menendez has had her mobile grooming unit for a few years as well as her stationary salon in Bellville, New Jersey.

There are many benefits to being a Wag’n Tails’ customer, and the groomer locator is the latest support Wag’n Tails gives to its customers after the sale. The groomer locator enables immediate contact from pet owner to groomer. “We took our existing customer database and put it to good use,” continued Gnetz. “This is a prime opportunity for us to support our customers after the sale, via this locator at no cost to them. We want all of our customers to be successful and this is one great way we can help.”

Wag'n Tails Mobile Pet Grooming Conversions, Inc. is a market leader in mobile dog grooming vans, mobile grooming buses and pet grooming trailers with over 1000 units in operation in 43 states and internationally. Models include the Pet Pro Van, Pet Stylist Elite, Endurance Sprinter Van and Wag'n Tails Trailer. Business planning, graphic design services for signage and marketing materials to help the groomer create their own brand name are also available to customers. More information available at: www.wagntails.com